This seminar explains the most current techniques of process analysis, mapping and modeling. It covers the different flows for processes such as document, work, e-commerce and analytics. It is no longer enough to simply document processes; they must be managed for reuse in different enterprise situations, such as benchmarking. The successful deployment of processes requires assessing the context of the process and its business impact. Analysis techniques differ greatly and new modeling tools can help the success of an enterprise considerably. Various examples of flow are provided throughout the seminar. In addition, demonstrations will reveal the advantage of process tools as they are used today. Advanced Business Process Management This seminar provides working knowledge of the more recent types of process flows, the technology emerging to implement those flows and the techniques of integration and assessment needed for enterprise scale projects. Related issues such as inference models, reference model analytics, package model analytics and inferred impact are covered. Topics of base-lining, benchmarking and best practices are covered in some detail. Examples of workflow and analytic modeling tools are provided through demonstration. Hands On Business Process Management This seminar provides hands on work experience using a case study project designed to highlight the tools in BPM typical of those used today. Business Intelligence This seminar is intended for individuals and organizations who already have a fledgling, underutilized, or non-integrated business intelligence/performance reporting capabilities in place and need to more effectively use them in their enterprise. For virtually all organizations, the focus targets the contextual use of data, leveraged for multiple purposes, makes judicious use of internal as well as external data and finally leverages content to improve the understanding of enterprise performance for all stakeholders. Enterprise Performance Management Enterprise Performance Management is a comprehensive and practical three day seminar which emphasizes the core performance indicators (such as KPIs) and their linkage into the operation of the business. Today's performance management function has moved beyond simple financial reporting of trend lines into a more quantitative yet flexible analysis and presentation of strategic feedback of operational performance and the respective impact on strategic objective accomplishment. This performance approach supports the need for rapid accurate business decision making. This course has been designed to provide you with a thorough understanding and the necessary skills and techniques to help you analyze, document and communicate your organizations corporate performance from several different perspectives. Business System Analysis This seminar builds on existing and working ideas of requirements analysis with new ideas and techniques. It provides a focus to several emerging areas of concern such as e-business, business intelligence and new application development approaches. Many requirements approaches focus on data and process requirements for computer applications. Others are specific to specialized disciplines such as object techniques and structured analysis. This seminar offers a baseline of techniques and a means of adapting them to various requirements needs. Document and Content Management This course provides participants the basic tools necessary to assess and plan for the document and content management capability in an enterprise. The techniques described in the course are useful for bridging the gap between expectations and reality, providing a means to leverage existing efforts and increase value by focusing the efforts on projects with quick payback. Tools and technology considerations provide an opportunity for IT excellence in the management and delivery of content to users. Strategic Enterprise Management (SEM) Strategic Enterprise Management (SEM) provides a wide variety of tools for achieving peak performance and enables organizations to execute strategies quickly and successfully while monitoring and managing the business performance across the entire organization. SEM improves the strategic management of an organization by giving management better tools and approaches to meet the continuous stream of requests for analysis and information from senior executives. Concepts of corporate management such as balanced scorecard, value chains, financial analysis, enterprise analysis and others are presented as alternative and complementary means of managing the enterprise. Measures such as critical success factors, key performance indicators, decision analysis and descriptive analysis are also covered. Enterprise Data Analysis This seminar puts the ideas and concepts of metadata into effective use for the enterprise. The focus is on the discovery, organization and structure of both technical and business metadata. The methods, tools, and technology used to make concepts a reality are addressed. Competitive Intelligence Competitive intelligence today is a growing requirement of all enterprises. Regardless of size, you must have some assessment of the competitors, the markets and the products to understand you chances for success. Benchmarking for Strategic Excellence Benchmarking considers the performance concept, the technology, skills, motives and disciplines that management supports in the operation and direction of the enterprise. It related to quality, best practices, and baselines of performance, attitudes and corporate learning. The focus of this seminar is on the understanding, organization and focus (strategic, operational and financial) of the benchmarking effort in the enterprise. Methods, motives and techniques for different types of benchmarking along with their core, shared components are covered. A short case study demonstrates the effort involved with putting together a benchmarking effort. Finally some tools and technology are covered to make the methods a reality. Practical Knowledge Management This three-day course provides participants the basic tools necessary to assess and plan for a knowledge management capability in an enterprise. The techniques described in the course are useful for bridging the gap between expectations and reality, providing a means to leverage existing knowledge efforts and increase value by focusing the efforts on projects with quick payback. Tools and technology considerations provide an opportunity for IT excellence in the management and delivery of knowledge to users. Analyzing and Documenting Work Procedures and Processes Each area of the enterprise has its own way of looking at how things get done. How do you document the several different types of flow and what are the corresponding procedures for the flows? Related issues are covered such as integrating the procedures into everyday work, finding the right tool to author, maintain, deploy and track procedures, using technology effectively to deploy them. Lectures are supplemented by exercises and demonstrations of tools providing the attendee rich learning experience. Effective Business Integration This seminar is intended for people who want to put the ideas and concepts of business integration into effective use in their enterprise. In this course the techniques of financial, quantitative and descriptive analysis are explored and applied with the emphasis on descriptive as a means of operational assessment. The result of such an analysis coordinated with the quantitative and financial numbers provides the business with a more complete situation assessment and reduces the risk of change. There are extensive exercises based on the techniques shown in the lectures.  Home | About KCI | KCI Training Courses | KCI Business Courses | KCI Consulting | Partner Resources |
